Legal Notice

Effective date: 1 September 2026
Last updated: 10 August 2026

1. Website operator

This website is operated by THE CLUBHOUSE HERITAGE LTD, trading as Clubhouse Heritage.

Our company details are:

Company name: THE CLUBHOUSE HERITAGE LTD
Trading name: Clubhouse Heritage
Company number: 17168263
Registered in: England and Wales
Registered office: The Stables, Summer Road, Walsham-Le-Willows, United Kingdom, IP31 3AJ
Email: contact@theclubhouseheritage.co.uk
Website: www.theclubhouseheritage.co.uk

Our registered office is provided for legal and company correspondence and is not  our returns address. Please follow the instructions in our Refunds and Returns Policy before returning any item.

2. About this website

The Clubhouse Heritage website is operated for the purpose of providing information about our brand, products and services and enabling customers to purchase products from us online.

Use of this website and purchases made through it are subject to our:

• Terms and Conditions of Sale;

• Privacy Policy;

• Cookie Policy;

• Marketing Preferences and Consent Policy;

• Refunds and Returns Policy; and

• Complaints Policy.

Where there is any conflict between this Legal Notice and our Terms and Conditions of Sale in relation to a purchase, our Terms and Conditions of Sale will apply, subject always to your statutory rights.

3. Intellectual property

Unless otherwise stated, all intellectual property rights relating to this website and its content are owned by, licensed to or used with permission by THE CLUBHOUSE HERITAGE LTD.

This includes, where applicable:

• the Clubhouse Heritage name and branding;

• logos, marks and graphic elements;

• garment and product designs;

• website design and layout;

• photographs and videos;

• illustrations and graphics;

• written copy and product descriptions;

• campaign materials;

• downloadable materials; and

• other original content appearing on the website.

All rights are reserved.

You may view, browse and use the website for your own personal and non-commercial purposes.

You must not, without our prior written permission:

• copy or reproduce substantial parts of our website;

• republish our photographs, videos, graphics or written content;

• modify or create derivative works from our content;

• use our branding, logos or designs for commercial purposes;

• sell, licence or commercially exploit our content;

• remove copyright, trade mark or ownership notices; or

• use our content in a way that suggests an association with or endorsement by Clubhouse Heritage where none exists.

Nothing on this website grants any licence or right to use our intellectual property other than the limited personal use described above.

4. Product information

We take reasonable care to ensure that information displayed on our website is accurate and up to date.

However, product photographs are intended to represent our garments as accurately as reasonably possible. Colours, textures and finishes may appear slightly different depending on:

• screen and device settings;

• lighting;

• photography;

• natural variations in materials; and

• manufacturing or production batches.

Product measurements are approximate, and customers should refer to the relevant size guide before ordering.

Nothing in this Legal Notice limits your statutory rights where a product is faulty, not as described, unsatisfactory or otherwise fails to meet requirements imposed by law.

5. Website information

We take reasonable steps to ensure that general information published on our website is accurate at the time of publication.

Website content may, however, be updated, amended or removed from time to time.

Product availability, prices, promotions and delivery information are subject to the specific terms applying when an order is placed.

Nothing contained in general editorial, lifestyle or promotional content on this website should be treated as professional, legal, financial or other specialist advice.

6. Website availability

We aim to keep our website available and operating correctly, but we cannot guarantee uninterrupted or error-free access.

We may temporarily suspend, restrict or change access where reasonably necessary for:

• maintenance;

• security;

• technical updates;

• website improvements;

• circumstances beyond our reasonable control; or

• other legitimate operational reasons.

We will take reasonable steps to minimise disruption where possible.

7. External links

Our website may contain links to third-party websites or services, including social-media platforms, payment providers and other external services.

These links may be provided for convenience or to allow certain website functions to operate.

Unless expressly stated otherwise, we do not control or endorse independent third-party websites and are not responsible for their content, availability, security or privacy practices.

Third-party websites and services may be subject to their own terms, privacy policies and cookie policies.

8. Linking to Clubhouse Heritage

You may link to publicly accessible pages on our website provided that the link:

• is lawful and fair;

• does not damage or take unfair advantage of our reputation;

• does not falsely suggest that Clubhouse Heritage endorses or is associated with you; and

• does not display our website in a misleading context.

We reserve the right to request removal of links which breach these conditions or otherwise misuse our brand or intellectual property.

9. User-submitted content

Where our website allows customers to submit reviews, photographs, comments, competition entries or other content, additional terms may apply.

You must not submit content that:

• infringes another person's intellectual property or privacy rights;

• is unlawful;

• is fraudulent or misleading;

• contains malicious software;

• is threatening, discriminatory, abusive or defamatory; or

• otherwise breaches applicable law.

Any permission granted to us to use customer-generated content will be governed by the terms presented when that content is submitted or by any separate permission agreed with you.

10. Liability

Nothing in this Legal Notice excludes or limits liability where doing so would be unlawful.

In particular, nothing in this Legal Notice affects:

• your statutory consumer rights;

• liability for death or personal injury caused by negligence;

• liability for fraud or fraudulent misrepresentation; or

• any other liability that cannot legally be excluded or restricted.

Our liability in connection with purchases made through the website is governed by our Terms and Conditions of Sale and applicable law.

11. Privacy and personal information

We collect and use personal information in accordance with our Privacy Policy.

Our Privacy Policy explains:

• what information we collect;

• how and why we use it;

• the legal bases we rely upon;

• who we may share it with;

• how long we retain it;

• your data protection rights; and

• how to contact us about privacy concerns.

Our use of cookies and similar technologies is explained in our Cookie Policy.

Our approach to direct marketing and marketing preferences is explained in our Marketing Preferences and Consent Policy.

12. Complaints

If you have a complaint about Clubhouse Heritage, our products, our website or your experience with us, please contact:

Email: [INSERT COMPLAINTS / CUSTOMER SERVICE EMAIL]

We will acknowledge complaints by email within 24 hours of receiving them.

Further information about how complaints are handled is contained in our Complaints Policy.

13. Changes to this Legal Notice

We may amend this Legal Notice from time to time to reflect changes to:

• our business;

• our website;

• our products or services;

• applicable law; or

• our operational practices.

The latest version will be published on this website with the date it was last updated.

14. Governing law

This Legal Notice and your use of this website are governed by the laws of England and Wales.

If you are a consumer living in Scotland or Northern Ireland, you will continue to benefit from any mandatory protections available under the laws applying in your home jurisdiction.

Nothing in this section affects any rights you have as a consumer to bring proceedings in the courts available to you under applicable law.

15. Contact us

For questions relating to this website or this Legal Notice, please contact:

Clubhouse Heritage
THE CLUBHOUSE HERITAGE LTD
Company number: 17168263
Registered in England and Wales

The Stables
Summer Road
Walsham-Le-Willows
United Kingdom
IP31 3AJ

Email: contact@theclubhouseheritage.co.uk
Website: www.theclubhouseheritage.co.uk